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As spaces that are used by a wide range of people, it is important that libraries be built with the needs of a diverse set of users in mind. Without this focus on usability for individuals with varied needs, libraries become spaces that exclude both potential patrons and employees. In addition, many libraries are subject to laws that set minimum legal accessibility standards to ensure that individuals with disabilities are not excluded from spaces and services. It is therefore both ethically and, potentially, legally imperative that libraries focus on inclusion throughout their design process. Unfortunately, all too frequently, topics of accessibility and inclusivity are sidelined during building projects, limiting the options available when they are finally considered.
Through thoughtful design, it is possible to build spaces that are comfortable, welcoming, and inclusive for users and meet any relevant legal requirements. To achieve this, it is important to understand accessibility requirements and best practices, as well as the principles of Universal Design. Taken together, these offer guidance for successful design projects. This chapter introduces these topics, explains how they can improve library spaces, and suggests best practices for integrating them into building projects.